Updated: 03/20/2021 Every business would benefit from a performance historian. Financial documents and the accounting department are the general business historians for organizations large and small. But you also need someone or something that catalogs what you’re learning. There needs to be something helping us understand what’s working, what’s not working, and what’s next. Currently,… Continue reading Performance Historian
Observation \\ Making Observations Insight \\ Identifying Insights Decision \\ Determining Decisions Execution \\ Effectively Executing Outcome \\ Measuring Outcomes Learning \\ Clarify Learning ∞ the journey is the destination ∞ After you’ve identified your objective, all strategy starts with an observation and is refined from learning (a form of observation). If you use the… Continue reading Structured, but flexible thinking
For better or worse I approach problems like a digital marketer who studied economics and loves technology. I get bored easily, too. So naturally, I want things better, faster, and–when possible–automated. Blending the handshake between mind and machine requires concrete thinking about flexible frameworks. It goes beyond HCI (human-computer interaction) and pushes closer to bionic.… Continue reading Prereqs: Hiring machines & training them to be decision-makers.
I’ve been re-reading some books that are considered classics. One I’ve been slowly working my way through again is The 7 Habits of Highly Effective People. My dad gave me a copy when I was 14 years old and I’ve read a few times since then. Even if you haven’t read it, you’ll recognize a lot… Continue reading Pause.
Execution doesn’t always equal alignment. It’s coordination across units. Execution doesn’t mean stick to the plan. It’s continuous, disciplined reallocation. Communication doesn’t equal understanding. Simple, consistent communication does. Performance culture doesn’t drive execution. It’s the right behaviors that fuel execution. Execution isn’t driven from the top. It happens in the trenches.
The process has to be complete and rigorous. Here’s my process for digital marketing (at a high level): Why? the brand. What are the business goals? Develop strategy to accomplish goals. Develop the framework, recipe, and tactics. Execute, measure, and learn.