Category: Improvement

  • Performance Historian

    Updated: 03/20/2021 Every business would benefit from a performance historian. Financial documents and the accounting department are the general business historians for organizations large and small. But you also need someone or something that catalogs what you’re learning. There needs to be something helping us understand what’s working, what’s not working, and what’s next. Currently, […]

  • Prereqs: Hiring machines & training them to be decision-makers.

    For better or worse I approach problems like a digital marketer who studied economics and loves technology. I get bored easily, too. So naturally, I want things better, faster, and–when possible–automated. Blending the handshake between mind and machine requires concrete thinking about flexible frameworks. It goes beyond HCI (human-computer interaction) and pushes closer to bionic. […]

  • Let’s play startup.

    Let’s play startup.

    Stop trying so hard to play startup. Build a business. Get funding or bootstrap. But the real goal is to solve a problem people value enough to pay for. Creating a company should come after the product or service; not before. Stop trying so hard to play agency. Build a team of people that drive […]

  • Pause.

    I’ve been re-reading some books that are considered classics. One I’ve been slowly working my way through again is The 7 Habits of Highly Effective People. My dad gave me a copy when I was 14 years old and I’ve read a few times since then. Even if you haven’t read it, you’ll recognize a lot […]

  • Tension for growth.

    Tension for growth.

    The seeds of growth are found in discontent. However, if we’re too focused on dissatisfaction we can easily get frustrated with where we’re at and could find ourselves unhappy. Or even get fed up and quit. So, how do you become dissatisfied enough to grow and do it patiently? Here’s one thing that works for […]

  • What if it’s true?

    We like to think we’re open-minded and that we can take feedback. In reality, it’s difficult and we’re not good at it. We get defensive. If it’s a strongly held belief (or even loosely held in some cases), we immediately look for and identify reasons it’s not true. It can’t be true. Sometimes it’s not […]